Monday, 31 December 2012
Saturday, 29 December 2012
Pos Malaysia (Postal Services) - Hours of Operation
I generally find the postal system and services in Malaysia to be very efficient, reliable and very reasonably priced. As an example, the cost of sending mail from the UK internationally by something like registered post is exorbitant compared to charges in Malaysia.
From 1 January 2013 'Pos Malaysia' is amending its operating hours for counter operations and delivery services. The announcement regarding the changes can be found here. The hours of operation for Penang can be found here, along with operating hours in other states.
From 1 January 2013 'Pos Malaysia' is amending its operating hours for counter operations and delivery services. The announcement regarding the changes can be found here. The hours of operation for Penang can be found here, along with operating hours in other states.
Wednesday, 26 December 2012
Sale: Gotic Collections - Island Plaza, Penang
Just a quick post to advise that the KL based teak wood furniture specialists are currently visiting Penang with a sale of teak wood furniture. I looked at their furniture on the last day of the sale when they had their last sale here and some of it was very nice indeed with some unique styles.
The sale is again at Island Plaza on Tanjung Tokong Road near to Jalan Fettes, Penang and will run until 13th January. Worth a look if you are interested in furniture of this type of just looking for some ideas.
The sale is again at Island Plaza on Tanjung Tokong Road near to Jalan Fettes, Penang and will run until 13th January. Worth a look if you are interested in furniture of this type of just looking for some ideas.
Drive to Penang / Malaysia from Thailand (Hat Yai / Dannok)
Further to the below post regarding driving into Thailand from Malaysia, this post covers the relatively simpler process of driving back into Malaysia from Thailand.
Upon returning you will inevitably approach down Highway 4 (closer to the border the road is also named Thanon Phet Kasem) which runs through the border town of Dannok and goes right up to the border. At times this crossing can be very busy with public holidays, Sundays and between the hours of 4-7pm on weekdays seemingly being the times to avoid. But, as with anything like this, there is a degree of 'pot-luck'. Sundays will often be VERY busy and chaotic because of the many coach trips that will be returning to the different states in Malaysia. On the days when it's not busy the whole crossing can be done in 15-20 minutes. Hit it on Sunday and other busy times and it can take up to two hours with long traffic queues and even longer queues at Immigration.
As you approach Dannok, about 1 km before the border, the road will be closed off ahead and this will detour you through a Customs checkpoint, mostly used for trucks. It's the same checkpoint as when you entered Thailand. Merely turn left, follow the signs for your type of vehicle, follow the path to the right and then turn left back onto the road. There is only the one route to go so you won't get lost.
Now, there are numerous ways in which you CAN (and many people do) do this crossing in terms of how, when and where to park your car but I will describe the process which is, as I understand, the official way and the way which will not create you potential problems.
The things you should have readily to hand are:
1) Passport
2) Thai Immigration Departure Card
3) Carnet Form (Simplified Car Import / Export authority)
4) Copy Vehicle Registration document
In terms of a mental / written checklist, there are 5 things you need to do when exiting Thailand at the border:
a) Return the Carnet form (authorising export of your vehicle), this is VERY important
Then park up your car and:
b) Clear Thai Immigration
Get back in your car and:
c) Clear Thai Customs
d) Clear Malaysian Immigration
e) Clear Malaysian Customs
The process is somewhat simpler than entering Thailand but can still be confusing if you don't know what to expect.
Firstly, it's best to clear your vehicle export. As you drive into the crossing you will see a number of Thai Immigration kiosks on your left and in front. To the right of these (kiosks numbered 7, 8 & 9), but behind and after them there is a kiosk marked 'Customs Form Return'. If the border is very quiet you can often stop at this kiosk or just behind and to the left of it. It's important to do this as Customs MAY wish to see the vehicle, whether they do or not is a different matter. Take your Carnet form to the kiosk (it's advisable to also take your copy vehicle registration form and passport). The Customs officer will rarely wish to check your vehicle and will merely take the form from you. You should be asked to sign the form when your return it AND sign in a book regarding form return. Make sure you do both. Once done, you are clear to proceed to the next steps.
Again, this crossing can be very chaotic at busy times so in my view it's safer to head to the car park before clearing Thai Immigration though many just leave their vehicle where they parked up to return the 'Carnet'. If you wish to use the proper car park, after returning the Carnet form, drive through past the kiosk and about 50 metres after look for the large car park on the right (this is the same car park used when you enter Thailand). Take care as you need to cross the path of vehicles entering Thailand and many drivers, especially those of motorbikes, seem to exercise little caution when driving in, probably being as confused as everyone else! Park up the car and walk back around to the Thai Immigration counters (obviously you need to use the 'Departure' kiosks which are next to the Customs Vehicle Export kiosk you just visited, not the 'Arrival' kiosks for those entering Thailand - believe me, I am told people have done it!). Furthermore, if the border is crazy busy, I have also driven into this car park before handing in the 'Carnet' form, there should be no problem as the car is not far away if they demand to see it, but if it's THAT hectic, they will almost certainly not be interested.
As you face the passport kiosks from the Thailand direction there is a group of them to the left which have a metal barrier around. These are intended for foot and coach passengers. Those to the right (kiosks 7, 8 and 9 again), along the roadway sections, are intended for car / motorbike drivers and their passengers. At Immigration you merely need to show your passport and return the Immigration 'Departure' card which you will have retained upon entering Thailand. However, if you are entering Malaysia from Thailand as a visitor (e.g. you are a Thai resident or resident of elsewhere entering Malaysia) you will need to complete a Thai Immigration 'Arrival / Departure Card which can be found at the desks in front of the Immigration kiosks or can be had from the Thai Immigration office to the left of the Immigration kiosks. Once you (and any passengers) have cleared Immigration, return to the car park to get your vehicle.
You can now drive your vehicle back to the crossing and turn right to head for Thai Customs. Again, take care when crossing traffic entering the border. Drive slowly through the customs checkpoint as you may actually get stopped here. They may well wish to check the luggage compartment of your vehicle and/or scan any baggage you have. At busy times getting stopped is less likely as it just jams up the crossing.
After this you drive straight ahead and approach Malaysian Immigration. This IS a 'drive through'. As you approach the Malaysian side you will see the traffic filtered into 2 or 3 lanes. Again, follow any signage for your type of vehicle and approach the kiosks (cars just drive ahead, whereas trucks and mini-buses are filtered off to the left). When you see one empty with a green light, just drive up to the kiosk. There is no need for the driver or passengers to disembark unless asked (you may be asked so that they can (electronically) take fingerprints at the kiosk. Merely hand your passport and those of any passengers to the Immigration officer and follow instructions.
Directly after the Immigration kiosk (and I mean right next to it) there is a further kiosk. Here you must stop and pay the toll charge for the section of highway you will use next (RM 3.60), if you have a Touch n Go card you can swipe the reader just under the cashier's window to pay. After this kiosk you drive ahead and proceed slowly through the Malaysian Customs and follow any instructions there. You may or may not get stopped.
That's all there is to it, as I said, all very simple IF you know what to expect. However, if I stress just one thing in this post it is this:
Remember to return your 'Carnet' (Simplified Vehicle Import/Export) form AND sign the book at the Thai Customs 'Form Return' (vehicle export) kiosk BEFORE leaving the Thai side of the border crossing!!
If you need fuel there are three filling stations with a few km of the border crossing and I normally stop at the second which is a Petronas.
Upon returning you will inevitably approach down Highway 4 (closer to the border the road is also named Thanon Phet Kasem) which runs through the border town of Dannok and goes right up to the border. At times this crossing can be very busy with public holidays, Sundays and between the hours of 4-7pm on weekdays seemingly being the times to avoid. But, as with anything like this, there is a degree of 'pot-luck'. Sundays will often be VERY busy and chaotic because of the many coach trips that will be returning to the different states in Malaysia. On the days when it's not busy the whole crossing can be done in 15-20 minutes. Hit it on Sunday and other busy times and it can take up to two hours with long traffic queues and even longer queues at Immigration.
As you approach Dannok, about 1 km before the border, the road will be closed off ahead and this will detour you through a Customs checkpoint, mostly used for trucks. It's the same checkpoint as when you entered Thailand. Merely turn left, follow the signs for your type of vehicle, follow the path to the right and then turn left back onto the road. There is only the one route to go so you won't get lost.
Now, there are numerous ways in which you CAN (and many people do) do this crossing in terms of how, when and where to park your car but I will describe the process which is, as I understand, the official way and the way which will not create you potential problems.
The things you should have readily to hand are:
1) Passport
2) Thai Immigration Departure Card
3) Carnet Form (Simplified Car Import / Export authority)
4) Copy Vehicle Registration document
In terms of a mental / written checklist, there are 5 things you need to do when exiting Thailand at the border:
a) Return the Carnet form (authorising export of your vehicle), this is VERY important
Then park up your car and:
b) Clear Thai Immigration
Get back in your car and:
c) Clear Thai Customs
d) Clear Malaysian Immigration
e) Clear Malaysian Customs
The process is somewhat simpler than entering Thailand but can still be confusing if you don't know what to expect.
Firstly, it's best to clear your vehicle export. As you drive into the crossing you will see a number of Thai Immigration kiosks on your left and in front. To the right of these (kiosks numbered 7, 8 & 9), but behind and after them there is a kiosk marked 'Customs Form Return'. If the border is very quiet you can often stop at this kiosk or just behind and to the left of it. It's important to do this as Customs MAY wish to see the vehicle, whether they do or not is a different matter. Take your Carnet form to the kiosk (it's advisable to also take your copy vehicle registration form and passport). The Customs officer will rarely wish to check your vehicle and will merely take the form from you. You should be asked to sign the form when your return it AND sign in a book regarding form return. Make sure you do both. Once done, you are clear to proceed to the next steps.
Again, this crossing can be very chaotic at busy times so in my view it's safer to head to the car park before clearing Thai Immigration though many just leave their vehicle where they parked up to return the 'Carnet'. If you wish to use the proper car park, after returning the Carnet form, drive through past the kiosk and about 50 metres after look for the large car park on the right (this is the same car park used when you enter Thailand). Take care as you need to cross the path of vehicles entering Thailand and many drivers, especially those of motorbikes, seem to exercise little caution when driving in, probably being as confused as everyone else! Park up the car and walk back around to the Thai Immigration counters (obviously you need to use the 'Departure' kiosks which are next to the Customs Vehicle Export kiosk you just visited, not the 'Arrival' kiosks for those entering Thailand - believe me, I am told people have done it!). Furthermore, if the border is crazy busy, I have also driven into this car park before handing in the 'Carnet' form, there should be no problem as the car is not far away if they demand to see it, but if it's THAT hectic, they will almost certainly not be interested.
As you face the passport kiosks from the Thailand direction there is a group of them to the left which have a metal barrier around. These are intended for foot and coach passengers. Those to the right (kiosks 7, 8 and 9 again), along the roadway sections, are intended for car / motorbike drivers and their passengers. At Immigration you merely need to show your passport and return the Immigration 'Departure' card which you will have retained upon entering Thailand. However, if you are entering Malaysia from Thailand as a visitor (e.g. you are a Thai resident or resident of elsewhere entering Malaysia) you will need to complete a Thai Immigration 'Arrival / Departure Card which can be found at the desks in front of the Immigration kiosks or can be had from the Thai Immigration office to the left of the Immigration kiosks. Once you (and any passengers) have cleared Immigration, return to the car park to get your vehicle.
You can now drive your vehicle back to the crossing and turn right to head for Thai Customs. Again, take care when crossing traffic entering the border. Drive slowly through the customs checkpoint as you may actually get stopped here. They may well wish to check the luggage compartment of your vehicle and/or scan any baggage you have. At busy times getting stopped is less likely as it just jams up the crossing.
After this you drive straight ahead and approach Malaysian Immigration. This IS a 'drive through'. As you approach the Malaysian side you will see the traffic filtered into 2 or 3 lanes. Again, follow any signage for your type of vehicle and approach the kiosks (cars just drive ahead, whereas trucks and mini-buses are filtered off to the left). When you see one empty with a green light, just drive up to the kiosk. There is no need for the driver or passengers to disembark unless asked (you may be asked so that they can (electronically) take fingerprints at the kiosk. Merely hand your passport and those of any passengers to the Immigration officer and follow instructions.
Directly after the Immigration kiosk (and I mean right next to it) there is a further kiosk. Here you must stop and pay the toll charge for the section of highway you will use next (RM 3.60), if you have a Touch n Go card you can swipe the reader just under the cashier's window to pay. After this kiosk you drive ahead and proceed slowly through the Malaysian Customs and follow any instructions there. You may or may not get stopped.
That's all there is to it, as I said, all very simple IF you know what to expect. However, if I stress just one thing in this post it is this:
Remember to return your 'Carnet' (Simplified Vehicle Import/Export) form AND sign the book at the Thai Customs 'Form Return' (vehicle export) kiosk BEFORE leaving the Thai side of the border crossing!!
If you need fuel there are three filling stations with a few km of the border crossing and I normally stop at the second which is a Petronas.
Tuesday, 25 December 2012
Tuesday, 18 December 2012
Drive from Penang / Malaysia to Thailand (Hat Yai / Dannok)
I have now made a number of trips by car to Hat Yai in Thailand which, for those unfamiliar with the geography here, is about a 3 hour drive from Penang. Having done the trip a few times I thought it might be useful to post a thread which details the border crossing layout and procedures as it will hopefully make the trip a little less daunting for those contemplating doing it for the first time.
Actually the process at the border is very simple and straightforward, IF you know what to do, but the crossing itself on the Thai side is quite chaotic, with what little signage there is not being very clear, to such an extent that it would be very easy to drive through without either having checked in at Immigration or obtaining a 'Carnet' (temporary vehicle import certificate) unless you happen to get flagged down, which, especially at busy times, will be a rarity. Searching through the internet turns up several 'hits' which talk about the border crossing but in many cases the actual detail is either incorrect, very limited or outdated.
To cross the border into Thailand via Bukit Kayu Hitam (the border crossing closest to Dannok and Hat Yai) it's a very simple drive from Penang or elsewhere in Malaysia. From Penang, merely drive straight over the Penang Bridge and keep going, following the signs for Alor Star / Setar. You then keep on the 'E1' and continue to follow the signs for Alor Star / Setar and then 'Bukit Kayu Hitam' until you reach the border. As you get close to the border though you will see a sign saying 'Bkt Kayu Hitam - turn left', don't. Just drive straight ahead to the border. Many of the main highways in Malaysia are toll roads and the charges for the main stretch from Butterworth to near Changlun is about RM13 with a RM 1.60 charge for a short section closer to the border. I find it much easier to use a 'Touch and Go' card for the tolls and for bridge charges coming into Penang (see post here).
You may also wish to consider getting an extension on your car insurance to cover you 'comprehensive' for when you are in Thailand. Most insurers will do this on an 'accommodative' (per trip) basis for a minimal charge and some may even provide annual cover if your trips will be frequent. It is obviously worth checking with insurers to see if they provide annual Thailand cover when renewing car insurance if you intend to travel frequently. If you purchased your vehicle insurance through a car dealership most of them can also provide the extensions to your cover for Thailand. Be mindful that most insurers need at least 7 days notice to approve the extension to your cover.
Petrol is about double the price in Thailand compared to Malaysia so I always fill up before going and, doing little mileage once there, I have enough to keep me going until I return across the border and fill up at one of the three filling stations just after the border (Petronas normally). If you need to fill up before crossing the border there is a large Caltex service station a few km before the border which also has reasonable WCs if you need them.
Things you will need to take when crossing the border:
1) A copy of your car registration document showing you as the owner of the car (make sure it's a current copy showing your correct address and the paid-up road tax for the year in question), I took the original too (see below)
2) Your driving licence (I use my Malaysian one) but there must be an English translation if your driving licence is not in English
3) Passport
4 ) Visa if you have / need one (many visitors don't as Thai Immigration (land borders) grant 14 days on arrival to visitors from many countries). It's advisable to check if you're not sure if you need a visa or not and there are many sites containing information about Thai Visa requirements, including this one here.
It's also useful to have a pen handy!
In order of completion there are 5 things you need to do when driving into Thailand from Malaysia:
a) Clear Malaysian Immigration
b) Clear Malaysian Customs
Then, park up your car before the Thai checkpoints and
c) Clear Thai Immigration
d) Obtain a Thai 'Carnet' (the international simplified agreement that allows duty free import of a vehicle for up to 12 months) from Customs
Then return to your vehicle and:
e) Clear Thai Customs
The above is a summary and should be used as a checklist, make sure you have done ALL five before you drive into Thailand as at least two (c & d) would be easy to omit if you aren't aware of requirements and /or how the border controls work. This may sound strange but if you have this mental (or written!) checklist you will be sure not to inadvertently drive through and forget something, and it's too late on the way back!!
Thai Compulsory Insurance
Before getting in to the detail, one of things you will also need in Thailand is compulsory 3rd party insurance cover, beyond that of your Malaysian insurance. This insurance is available either before or after the border but there is something VERY, VERY important about this insurance that the vast majority of websites and forums fail to mention. The compulsory insurance that the agents sell, and that the vast majority of people purchase (according to the agents themselves), is 3rd party BUT covers people only (e.g. anyone that you might injur) it DOES NOT provide 3rd party cover for damage to other vehicles. This is very important as I suspect that some people buy this cover and happily drive off believing they are covered for most eventualities in Thailand. Wrong!
If you want only the compulsory cover it costs RM 15 for the minimum which is 9 days cover or, if you plan to make several trips over a 12 month period, you can buy annual cover for RM 105. Some internet sites make reference to you being given a disc when you purchase this insurance which you need to affix to your windscreen, however, this only applies to those purchasing the 12 month cover. Now, if you also wish to insure against any damage your vehicle may cause to other vehicles or property this '3rd Party Damage' cover can also be purchased from the same agents for RM 50 for a single visit (7 days) or RM 360 for annual cover, these costs being over and above that of compulsory cover. So, annual 3rd party cover for both people and vehicles / property will cost RM 465.
As mentioned above, some visitors from Malaysia go further and extend their domestic (and often fully comprehensive) insurance to cover themselves in Thailand and I am also reliably informed that as another option, comprehensive cover can also be purchased, again from the same agents, for around RM 800 for one year (whether this can be purchased on a per-trip basis I am not sure) and I plan to explore the cost / benefits of doing this v extending domestic Malaysian cover. For the occasional trip it's probably not worth it but it may actually make claims and processing much easier if you have an incident in Thailand than trying to organise repairs and make claims from a Malaysian provider whilst in Thailand. I will update this post in due course with the findings.
A couple of kilometres before the crossing on the Malaysian side there is a rest compound called 'CTC', it is not far after a large 'Caltex' gas station on the left which is itself just a few km after the traffic light controlled crossroads at Changlun (signposted 'Kodiang' (left) and 'Sintok' (right)). It has a vertical blue and red sign on the road-side with the letters 'CTC' in red at the top. CTC has a large off road car park and there are a number of stores located there. CTC also has toilets but personally I would stop at either the Petronas or Caltex stations before CTC for toilets as they are of a higher standard. The insurance is purchased from the small travel shop within the covered eating area. You can also get it at several locations in Changlun well before the border. The CTC shop and some of the other places you can buy insurance will sell you and complete a Tha Immigration 'Arrival/Departure' card for a small fee (RM 1.50) but the process is so simple I didn't bother.
You will need to show your copy registration document when you purchase the insurance cover. I do stress that is essential to get this document. You will most likely need the form in order to obtain your 'Carnet' (I say most likely as lately people are not getting asked for it) from Thai Customs. I also encountered three police roadblocks in Hat Yai recently and, while I was waived through two of them, I was stopped and asked to show my Thai insurance at the last, they may of course also ask to see your 'Carnet' vehicle import form along with the vehicle registration and your driving licence.
The insurance document can also be purchased at kiosks just after the border (you basically walk through and buy it after clearing Immigration and before returning to obtain your 'Carnet') as there are many money changers which display signs for 'Malay/Thai Insurance Card'. As I mentioned, it seems that most times of late you do not need to produce this insurance to get your 'Carnet' so many drive through, stop and then buy the the 3rd party cover BUT parking can be 'dodgy' to say the least as the section of road just after the border is a busy part of town and traffic can be quite hectic. If you purchase it on the Thai side the cost is the same and, that close to the border, they will accept either Thai Baht (THB) or Malaysian Ringgit (MYR).
Border Crossing
Now, on to the crossing. This is where you will need to ensure you have your passport and vehicle registration handy.
The first part of the process is to clear Malaysian Immigration. This is very simple and straightforward. It is essentially a 'drive through' process. As you approach the border you will see signs directing cars, busses and trucks through different channels. Following the cars route you will come to a number of kiosks set out in line ahead and its simply a case of queuing and waiting for the green light which indicates a free kiosk. Drive up to the kiosk and hand your passport(s) to the Immigration Officer, there is no need to get out of the car.
After Immigration, you drive straight ahead a short distance to Malaysian Customs. Again, another series of staggered kiosks. As you drive through, have your drivers window down and be prepared to show the registration document. At times they won't check, especially if they can see that you have it available.
Before reaching the Thai side of the border there is a large and well stocked duty free shop on the left where you can park (for free if just shopping there). There is also a money changer inside and the rates are very good, slightly better than Thailand I find. As to prices, from what I've seen, most whisky and gins are more expensive at the duty free than in Thailand, whereas some liquors such as Kahlua are considerably cheaper than Thailand. Shortly after the Duty Free Compound you will come to the controls on the Thai side of the border.
Now, this is the potentially tricky part that could catch first timers out. Thai Immigration and the related booths are NOT 'drive through', albeit this is not immediately clear and, given the slight state of confusion at border crossings with vehicles and people milling around, it could be easy to just 'go with the flow' and drive through the Thai controls without checking in at Immigration or clearing the temporary import of your vehicle. The role of the officers is to stop and check vehicles / people when they see a need, NOT to ensure that you have done all that you need to and have all the required paperwork to enter Thailand. The onus is on you to ensure you complete each stage of the required process and the important thing to remember now is:
After clearing Malaysian Customs, drive ahead BUT be on the lookout for the entrance to a large car park on the left which is BEFORE the various Thai kiosks. Turn into that car park and park your vehicle.
As you walk back out the car park you will see the numerous Thai Immigration kiosks. At the kiosk you will need a two-part Thai Immigration Arrival/Departure card. If you don't have one there may be some at the desks (some of which also have pens) before the Immigration kiosks or, if not, just to the left of the Immigration kiosks there is an office marked 'Visas on Arrival'. They will give you a card. Fill this in (both parts) before you get to the Immigration kiosk. Don't forget the check boxes on the rear of the card. Also, be sure to retain the 'Departure' portion of the card that they will stamp and hand back to you with your passport, Thai Immigration will need this when you depart, as will any hotel you check into, to verify you are still legally in Thailand.
After Immigration you will need to locate the Customs Vehicle Import kiosk to get your 'Carnet'. DO NOT forget to do this! At the passport controls you will see just one section (to the right) where vehicles can drive through. There are passport controls located here also. Directly after the passport booths on the drive through section there are two Customs booths adjacent to each other. This is where you get the 'carnet'. First you go to the desk kiosk which is on the right, produce your copy registration document and your passport (you may also be asked for your Thai 3rd Party Insurance). You will then be provided with the 'Carnet' form which you then take to the very next window where you will be asked to sign it in two places (there are example forms and the Customs officer will tell you where to sign). This document covers your vehicle's temporary importation which you must retain for when you leave the country. At times, people get told to sign the form and leave it at the booth until you drive your vehicle through but, to avoid jams, it seems this rarely happens now. Whatever happens, DON'T forget it! I have heard some people say that if you are using a copy of your registration document to obtain the Carnet, it must be a copy which has been certified by the police in Malaysia as a genuine copy. I have never encountered this problem (having also done subsequent trips) but I did take the original document with me just in case (it's a long way to go back if a Customs official decides an uncertified copy is not good enough.
After this, simply go back to the car, drive out the car park and turn hard left, near the Immigration kiosks and this will funnel you down through Thai Customs. This IS a drive through and most people are merely waived through, remember to collect your 'Carnet' form if they have retained it.
After that you are through and pretty much clear. Just keep going on the road straight ahead. It is a little confusing as about 1/2 a mile down the road there is another Thai Customs checkpoint, mainly for trucks. You can't miss this as the road straight ahead is barriered off. At the barrier you merely turn right, drive into the 'pound', follow the signs for your type of vehicle, turn left then left again, then right, back out on to the road you turned off (albeit some way further on of course). Again, you are unlikely to get stopped here.
So, that's it. Fairly easy really but easier still if you know what to do before you get to the border and the have a rough idea of the sequence / layout. Hopefully this will be of help to others. I have not posted images as at most border crossings photography is frowned upon. Details of the return border crossing process can be found here.
When driving in Thailand I would suggest keeping your driving licence, copy vehicle registration, Thai Insurance and Carnet readily available in the vehicle as these are the things you will most likely get asked for if stopped by the police or other government department road-check.
There is a useful site here which covers some general information about driving in Thailand. There are of course many others including a Wiki entry that is great for explaining Thai road signs. Many may well also be unfamiliar with Thai traffic lights, it's good to be familiar with the meaning of these as you will encounter signals quite quickly after the border:
Actually the process at the border is very simple and straightforward, IF you know what to do, but the crossing itself on the Thai side is quite chaotic, with what little signage there is not being very clear, to such an extent that it would be very easy to drive through without either having checked in at Immigration or obtaining a 'Carnet' (temporary vehicle import certificate) unless you happen to get flagged down, which, especially at busy times, will be a rarity. Searching through the internet turns up several 'hits' which talk about the border crossing but in many cases the actual detail is either incorrect, very limited or outdated.
To cross the border into Thailand via Bukit Kayu Hitam (the border crossing closest to Dannok and Hat Yai) it's a very simple drive from Penang or elsewhere in Malaysia. From Penang, merely drive straight over the Penang Bridge and keep going, following the signs for Alor Star / Setar. You then keep on the 'E1' and continue to follow the signs for Alor Star / Setar and then 'Bukit Kayu Hitam' until you reach the border. As you get close to the border though you will see a sign saying 'Bkt Kayu Hitam - turn left', don't. Just drive straight ahead to the border. Many of the main highways in Malaysia are toll roads and the charges for the main stretch from Butterworth to near Changlun is about RM13 with a RM 1.60 charge for a short section closer to the border. I find it much easier to use a 'Touch and Go' card for the tolls and for bridge charges coming into Penang (see post here).
You may also wish to consider getting an extension on your car insurance to cover you 'comprehensive' for when you are in Thailand. Most insurers will do this on an 'accommodative' (per trip) basis for a minimal charge and some may even provide annual cover if your trips will be frequent. It is obviously worth checking with insurers to see if they provide annual Thailand cover when renewing car insurance if you intend to travel frequently. If you purchased your vehicle insurance through a car dealership most of them can also provide the extensions to your cover for Thailand. Be mindful that most insurers need at least 7 days notice to approve the extension to your cover.
Petrol is about double the price in Thailand compared to Malaysia so I always fill up before going and, doing little mileage once there, I have enough to keep me going until I return across the border and fill up at one of the three filling stations just after the border (Petronas normally). If you need to fill up before crossing the border there is a large Caltex service station a few km before the border which also has reasonable WCs if you need them.
Things you will need to take when crossing the border:
1) A copy of your car registration document showing you as the owner of the car (make sure it's a current copy showing your correct address and the paid-up road tax for the year in question), I took the original too (see below)
2) Your driving licence (I use my Malaysian one) but there must be an English translation if your driving licence is not in English
3) Passport
4 ) Visa if you have / need one (many visitors don't as Thai Immigration (land borders) grant 14 days on arrival to visitors from many countries). It's advisable to check if you're not sure if you need a visa or not and there are many sites containing information about Thai Visa requirements, including this one here.
It's also useful to have a pen handy!
In order of completion there are 5 things you need to do when driving into Thailand from Malaysia:
a) Clear Malaysian Immigration
b) Clear Malaysian Customs
Then, park up your car before the Thai checkpoints and
c) Clear Thai Immigration
d) Obtain a Thai 'Carnet' (the international simplified agreement that allows duty free import of a vehicle for up to 12 months) from Customs
Then return to your vehicle and:
e) Clear Thai Customs
The above is a summary and should be used as a checklist, make sure you have done ALL five before you drive into Thailand as at least two (c & d) would be easy to omit if you aren't aware of requirements and /or how the border controls work. This may sound strange but if you have this mental (or written!) checklist you will be sure not to inadvertently drive through and forget something, and it's too late on the way back!!
Thai Compulsory Insurance
Before getting in to the detail, one of things you will also need in Thailand is compulsory 3rd party insurance cover, beyond that of your Malaysian insurance. This insurance is available either before or after the border but there is something VERY, VERY important about this insurance that the vast majority of websites and forums fail to mention. The compulsory insurance that the agents sell, and that the vast majority of people purchase (according to the agents themselves), is 3rd party BUT covers people only (e.g. anyone that you might injur) it DOES NOT provide 3rd party cover for damage to other vehicles. This is very important as I suspect that some people buy this cover and happily drive off believing they are covered for most eventualities in Thailand. Wrong!
If you want only the compulsory cover it costs RM 15 for the minimum which is 9 days cover or, if you plan to make several trips over a 12 month period, you can buy annual cover for RM 105. Some internet sites make reference to you being given a disc when you purchase this insurance which you need to affix to your windscreen, however, this only applies to those purchasing the 12 month cover. Now, if you also wish to insure against any damage your vehicle may cause to other vehicles or property this '3rd Party Damage' cover can also be purchased from the same agents for RM 50 for a single visit (7 days) or RM 360 for annual cover, these costs being over and above that of compulsory cover. So, annual 3rd party cover for both people and vehicles / property will cost RM 465.
As mentioned above, some visitors from Malaysia go further and extend their domestic (and often fully comprehensive) insurance to cover themselves in Thailand and I am also reliably informed that as another option, comprehensive cover can also be purchased, again from the same agents, for around RM 800 for one year (whether this can be purchased on a per-trip basis I am not sure) and I plan to explore the cost / benefits of doing this v extending domestic Malaysian cover. For the occasional trip it's probably not worth it but it may actually make claims and processing much easier if you have an incident in Thailand than trying to organise repairs and make claims from a Malaysian provider whilst in Thailand. I will update this post in due course with the findings.
A couple of kilometres before the crossing on the Malaysian side there is a rest compound called 'CTC', it is not far after a large 'Caltex' gas station on the left which is itself just a few km after the traffic light controlled crossroads at Changlun (signposted 'Kodiang' (left) and 'Sintok' (right)). It has a vertical blue and red sign on the road-side with the letters 'CTC' in red at the top. CTC has a large off road car park and there are a number of stores located there. CTC also has toilets but personally I would stop at either the Petronas or Caltex stations before CTC for toilets as they are of a higher standard. The insurance is purchased from the small travel shop within the covered eating area. You can also get it at several locations in Changlun well before the border. The CTC shop and some of the other places you can buy insurance will sell you and complete a Tha Immigration 'Arrival/Departure' card for a small fee (RM 1.50) but the process is so simple I didn't bother.You will need to show your copy registration document when you purchase the insurance cover. I do stress that is essential to get this document. You will most likely need the form in order to obtain your 'Carnet' (I say most likely as lately people are not getting asked for it) from Thai Customs. I also encountered three police roadblocks in Hat Yai recently and, while I was waived through two of them, I was stopped and asked to show my Thai insurance at the last, they may of course also ask to see your 'Carnet' vehicle import form along with the vehicle registration and your driving licence.
The insurance document can also be purchased at kiosks just after the border (you basically walk through and buy it after clearing Immigration and before returning to obtain your 'Carnet') as there are many money changers which display signs for 'Malay/Thai Insurance Card'. As I mentioned, it seems that most times of late you do not need to produce this insurance to get your 'Carnet' so many drive through, stop and then buy the the 3rd party cover BUT parking can be 'dodgy' to say the least as the section of road just after the border is a busy part of town and traffic can be quite hectic. If you purchase it on the Thai side the cost is the same and, that close to the border, they will accept either Thai Baht (THB) or Malaysian Ringgit (MYR).
Border Crossing
Now, on to the crossing. This is where you will need to ensure you have your passport and vehicle registration handy.
The first part of the process is to clear Malaysian Immigration. This is very simple and straightforward. It is essentially a 'drive through' process. As you approach the border you will see signs directing cars, busses and trucks through different channels. Following the cars route you will come to a number of kiosks set out in line ahead and its simply a case of queuing and waiting for the green light which indicates a free kiosk. Drive up to the kiosk and hand your passport(s) to the Immigration Officer, there is no need to get out of the car.
After Immigration, you drive straight ahead a short distance to Malaysian Customs. Again, another series of staggered kiosks. As you drive through, have your drivers window down and be prepared to show the registration document. At times they won't check, especially if they can see that you have it available.
Before reaching the Thai side of the border there is a large and well stocked duty free shop on the left where you can park (for free if just shopping there). There is also a money changer inside and the rates are very good, slightly better than Thailand I find. As to prices, from what I've seen, most whisky and gins are more expensive at the duty free than in Thailand, whereas some liquors such as Kahlua are considerably cheaper than Thailand. Shortly after the Duty Free Compound you will come to the controls on the Thai side of the border.
Now, this is the potentially tricky part that could catch first timers out. Thai Immigration and the related booths are NOT 'drive through', albeit this is not immediately clear and, given the slight state of confusion at border crossings with vehicles and people milling around, it could be easy to just 'go with the flow' and drive through the Thai controls without checking in at Immigration or clearing the temporary import of your vehicle. The role of the officers is to stop and check vehicles / people when they see a need, NOT to ensure that you have done all that you need to and have all the required paperwork to enter Thailand. The onus is on you to ensure you complete each stage of the required process and the important thing to remember now is:
After clearing Malaysian Customs, drive ahead BUT be on the lookout for the entrance to a large car park on the left which is BEFORE the various Thai kiosks. Turn into that car park and park your vehicle.
As you walk back out the car park you will see the numerous Thai Immigration kiosks. At the kiosk you will need a two-part Thai Immigration Arrival/Departure card. If you don't have one there may be some at the desks (some of which also have pens) before the Immigration kiosks or, if not, just to the left of the Immigration kiosks there is an office marked 'Visas on Arrival'. They will give you a card. Fill this in (both parts) before you get to the Immigration kiosk. Don't forget the check boxes on the rear of the card. Also, be sure to retain the 'Departure' portion of the card that they will stamp and hand back to you with your passport, Thai Immigration will need this when you depart, as will any hotel you check into, to verify you are still legally in Thailand.
After Immigration you will need to locate the Customs Vehicle Import kiosk to get your 'Carnet'. DO NOT forget to do this! At the passport controls you will see just one section (to the right) where vehicles can drive through. There are passport controls located here also. Directly after the passport booths on the drive through section there are two Customs booths adjacent to each other. This is where you get the 'carnet'. First you go to the desk kiosk which is on the right, produce your copy registration document and your passport (you may also be asked for your Thai 3rd Party Insurance). You will then be provided with the 'Carnet' form which you then take to the very next window where you will be asked to sign it in two places (there are example forms and the Customs officer will tell you where to sign). This document covers your vehicle's temporary importation which you must retain for when you leave the country. At times, people get told to sign the form and leave it at the booth until you drive your vehicle through but, to avoid jams, it seems this rarely happens now. Whatever happens, DON'T forget it! I have heard some people say that if you are using a copy of your registration document to obtain the Carnet, it must be a copy which has been certified by the police in Malaysia as a genuine copy. I have never encountered this problem (having also done subsequent trips) but I did take the original document with me just in case (it's a long way to go back if a Customs official decides an uncertified copy is not good enough.
After this, simply go back to the car, drive out the car park and turn hard left, near the Immigration kiosks and this will funnel you down through Thai Customs. This IS a drive through and most people are merely waived through, remember to collect your 'Carnet' form if they have retained it.
After that you are through and pretty much clear. Just keep going on the road straight ahead. It is a little confusing as about 1/2 a mile down the road there is another Thai Customs checkpoint, mainly for trucks. You can't miss this as the road straight ahead is barriered off. At the barrier you merely turn right, drive into the 'pound', follow the signs for your type of vehicle, turn left then left again, then right, back out on to the road you turned off (albeit some way further on of course). Again, you are unlikely to get stopped here.
So, that's it. Fairly easy really but easier still if you know what to do before you get to the border and the have a rough idea of the sequence / layout. Hopefully this will be of help to others. I have not posted images as at most border crossings photography is frowned upon. Details of the return border crossing process can be found here.
When driving in Thailand I would suggest keeping your driving licence, copy vehicle registration, Thai Insurance and Carnet readily available in the vehicle as these are the things you will most likely get asked for if stopped by the police or other government department road-check.
There is a useful site here which covers some general information about driving in Thailand. There are of course many others including a Wiki entry that is great for explaining Thai road signs. Many may well also be unfamiliar with Thai traffic lights, it's good to be familiar with the meaning of these as you will encounter signals quite quickly after the border:
NB (Jan 2014): Previously, the 'policy' with regard to 'Via Waiver' entry (e.g. entry stamps given at the border for those without visas if they are from countries that qualify) was that if you enter Thailand by air you got 30 days but if you entered by land you got only 14. Since the end of 2013 however, visitors from G7 countries will be granted 'Permission to enter' for 30 days whether entering by land or air.
NB (Mar 2014): It seems that the insurance certificates or 'discs' referred to above, which are affixed to your vehicle windscreen when purchasing annual Thai compulsory insurance, are no longer issued and you will get the certificate only. I was advised about this when I recently renewed my 12 month cover.
NB:Please not that one reader has advised me that he had used the online service to pay for his annual car road tax online. The trouble is, if you do this, you do not get your registration document updated with the details of that particular road tax purchase. The reader had some difficulty at the border when applying for the Carnet because, despite having a valid car tax displayed, they were reluctant to accept that the registration document was valid. So if you're contemplating trips to Thailand, renew your car tax at the post office!
Friday, 14 December 2012
Event: Asia New Star Model Search - Regional Final
Pick of Penang was both delighted and honoured to be invited by Iconic Model Management (event organiser) to be the official photographer throughout this prestigious event, the final of which was held on 12 December 2012, and which will see the two Penang winners fly off to represent Malaysia at the SE Asia Grand Final in Seoul, South Korea in January 2013.
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| The stunning Amber Chia |
Held at one of Pick of Penang's 'Top Picks', the G Hotel, it was a very extravagant event with much by way glitter and entertainment, the central focus of course being the 15 regional finalists (sadly one had to withdraw because of sickness) who were judged by a panel which included my friend, and Asia's top super-model, Amber Chia.....
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| Raulen Lee |
the lovely Raluen Lee, International Director of the Korea Model Association, together with Amee Philips (owner of sponsor Amee Philips Jewellery), Jane See (winner of Asia Model Festival Award 2011) and Sofia Yeng (first runner up - AMFA 2011). DJ for the event was another good friend DJ Chan (DJ at Nueve, Precinct 10, Penang) with the MC role undertaken by Iconic's very own Nelson Lo.
I also had the pleasure to judge and present the awards for Mr and Miss Photogenic. The winners were chosen based on shots I had taken of all the contestants at two locations in G Hotel (an event sponsor) some weeks before. The awards were won respectively by...
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| Sampson Chew |
Sampson Chew and......
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| Ginny Chan |
the lovely Ginny Chan.
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| Venice Low |
I was also happy as I got to shoot a lot more of a model I really really like here, the lovely Venice Low. A very beautiful model with a wonderful bubbly personality who looks stunning regardless of the mode of dress. She is very photogenic and can be shot with ease, a real pleasure to work with.
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| Cherish Ng |
I also got to meet and shoot a relative newcomer, the delightful Cherish Ng, an up and coming model who I have a feeling will do well. Again she has a wonderful personality (and for many photographers and clients it's no personality, no work) and is extremely photogenic. Again, a pleasure to work with.
Final mention must of course goes to the event winners......
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| Binson Ang with Amber Chia |
Binson Ang and......
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| Windy Chong with Raulen Lee |
Windy Chong.
Congratulations to you both!!!
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| Binson Ang |
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| Windy Chong |
All of the contestants did a great job and it was a pleasure to work with them all, especially Ginny Chan, Jess Tan, Venice Low, Apple Lee, Windy Chong, Cherish Ng and Binson Ang who either are, or through this event have become, good friends. They can be seen in both the album link above and the Facebook Voting Page hosted at Iconic. The models can also be contacted through Iconic Model Management through the link above.
The event was of course one with primarily a visual appeal so, rather than endless paragraphs of description, the best thing I think is to provide a link to the album of pictures for the event which can be found here.
Monday, 3 December 2012
Event: Penang Island Jazz Festival (final night)
A quick post to provide a link to the album (yet to be organised and captioned) from the final night of the superb Penang Island Jazz Festival. Sadly the rain started bang on cue at 6:30pm and never stopped all night but again it did not prevent people from staying to enjoy the event.
Another superb line up of performers provided an excellent night's entertainment and for me the highlights of the final night were the solo guitarist Martin Taylor, pictured above, the Francesca Han Trio (led by the beautiful and very talented pianist / composer) and 'Butterscotch' (see post below for other links).
A truly outstanding event and I look forward immensely to the 10th Anniversary festival which will be held through Thursday 28th November and Sunday 1 December 2013. Hopefully we will be blessed with better weather next time round.
Understanding your TNB electric bill
I am posting this primarily for the information of expatriates who rent or own properties here who do not yet speak Bahasa Malay and maybe unaware of this useful guidance page from TNB (electricity supplier) about how to understand your bill, providing a translation of each section of the bill into English.
The site provides a wealth of useful information in addition to the specific page above which shows how to understand both the new and old style of TNB billing.
The site provides a wealth of useful information in addition to the specific page above which shows how to understand both the new and old style of TNB billing.
Sunday, 2 December 2012
Reminder: Asia New Star Model Search (Northern Region)
A great event with which Pick of Penang is happy to be associated. Be sure to call and get your reservations for the 12th!!
Pizza delivery - Domino's (all over Malaysia)
Mostly I tend to eat local feed here but once in a while either a craving, or the mere convenience, of a 'take-away' beckons and one of the things I do enjoy is a good, and I stress GOOD, pizza. For eating in a restaurant I find the pizzas at Hard Rock Hotel and Michaelangelo's in Gurney Plaza hard to beat but that's not so much use when you want a take away, especially if you want it delivered. To fulfil that need I have found that Domino's, with branches all over Malaysia (and in many other countries of course), to be excellent in terms of the variety, the quality of the pizzas (and sundry 'side orders'), price, ease of ordering and delivery. You could of course call at your local Domino's to eat in or collect, 'phoning your order ahead before hand in the latter case if you prefer, but at times even collecting is too much hassle. Domino's have this all sewn up.
As mentioned, you can telephone your order if you wish and that's fine if you want to AND if you have a menu to hand, but for me, by far the preferred option is ordering online. All you need to do is register your details at the above site, the details being retained for future orders. Once registered you need to merely browse through the extensive range of products and, in terms of pizza, select your base(s) and toppings, add what you want to your cart and 'proceed to checkout' where you can either pay online or indicate that you will pay cash on delivery. For the vast majority of areas delivery is free (subject of course to there being a local Domino's branch) and, if you live within a certain delivery radius, they guarantee to get your pizza to you within 1 hour of ordering, often my deliveries take less than 30 minutes. The other thing that is useful is that you can even track the progress of your order from the site as it goes through. In addition to the website link above they have a Facebook Page here.
I have ordered a number of times now and the pizzas without fail have been tasty, fresh and delivered hot, often well before the target time. Domino's - great pizzas, great prices and an excellent delivery service! Give them a try!
As mentioned, you can telephone your order if you wish and that's fine if you want to AND if you have a menu to hand, but for me, by far the preferred option is ordering online. All you need to do is register your details at the above site, the details being retained for future orders. Once registered you need to merely browse through the extensive range of products and, in terms of pizza, select your base(s) and toppings, add what you want to your cart and 'proceed to checkout' where you can either pay online or indicate that you will pay cash on delivery. For the vast majority of areas delivery is free (subject of course to there being a local Domino's branch) and, if you live within a certain delivery radius, they guarantee to get your pizza to you within 1 hour of ordering, often my deliveries take less than 30 minutes. The other thing that is useful is that you can even track the progress of your order from the site as it goes through. In addition to the website link above they have a Facebook Page here.
I have ordered a number of times now and the pizzas without fail have been tasty, fresh and delivered hot, often well before the target time. Domino's - great pizzas, great prices and an excellent delivery service! Give them a try!
Traffic Summonses - Online and SMS checking
While one would hope that the vast majority of drivers drive safely and attentively enough to avoid getting a summons (ticket) there are two site here in Malaysia that you can register on and use to check whether you have in fact received a ticket that you are not aware of, albeit if you have kept your registration document / details up to date any summons will invariably arrive by post. In most cases of course drivers will have been stopped by the police or at a JPJ checkpoint and will be aware anyway but in some cases, such as speeding a red-light traffic violations, drivers may not be aware that they have incurred a summons. The two sites in question are:
1) Myeg.com
2) Rilek
POLIS SAMAN ##### (the ##### being your vehicle registration number).
The reply is instant and you hope it will say "Tiada Saman". Each reply costs 20 sen.
If you do have a summons and you want the details you can send the same SMS and after your vehicle number just insert you email address. Details will be mailed to you.
Useful services which hopefully most drivers will not need to use. On the subject on keeping your registration document and details up to date, this is a legal requirement so, if you move home etc, make sure you notify JPJ (Road Transport Dept.) of the new particulars.
Filling up the car / bike
This is just a snippet of information which will largely be of interest to new arrivals here in Malaysia and also to visitors who may choose to hire cars and / or motorbikes.
When filling up with petrol (gasoline) many from the West, particularly Europe, and the Middle East will be more accustomed, when there is no pump attendant, to filling up first and going to the kiosk to pay after. Here it's different and on a few occasions I've seen motorists standing at the pump clearly confused as to why they cannot draw fuel. Quite simply, in the vast majority of cases (e.g. unless paying the attendant which some filling stations have) you pay at the kiosk BEFORE you fill up, the cashier crediting either the precise amount to the pump you are parked at or taking a sum off you, returning the change after you've filled up. I find with a small car like a Toyota Vios or a Honda City RM 50 will be enough to take the tank to almost full from it being close to empty.
It's a system that I actually like as, once paid, you can put the pump nozzle into your filler tube, lock the trigger up and it will automatically click 'off' once the credited amount has been drawn, leaving you to just get back in the car and drive off, no embarrassment of forgetting pay!!!
Most people will of course become familiar with this information after filling up once but this post may make the first visit to the pumps less confusing.
When filling up with petrol (gasoline) many from the West, particularly Europe, and the Middle East will be more accustomed, when there is no pump attendant, to filling up first and going to the kiosk to pay after. Here it's different and on a few occasions I've seen motorists standing at the pump clearly confused as to why they cannot draw fuel. Quite simply, in the vast majority of cases (e.g. unless paying the attendant which some filling stations have) you pay at the kiosk BEFORE you fill up, the cashier crediting either the precise amount to the pump you are parked at or taking a sum off you, returning the change after you've filled up. I find with a small car like a Toyota Vios or a Honda City RM 50 will be enough to take the tank to almost full from it being close to empty.
It's a system that I actually like as, once paid, you can put the pump nozzle into your filler tube, lock the trigger up and it will automatically click 'off' once the credited amount has been drawn, leaving you to just get back in the car and drive off, no embarrassment of forgetting pay!!!
Most people will of course become familiar with this information after filling up once but this post may make the first visit to the pumps less confusing.
Website: Online Store - Superbuy (Top Pick)
Recently I really struggled to get hold of two 'tech' items here in Penang, despite visiting all the larger retail outlets. In Europe I would often order goods online and a number of sellers, such as Amazon, have justifiably good reputations when it comes to online selling.
I can thoroughly recommend Superbuy and as a result of my experience in dealing with them I'm happy to award them a 'Top Pick'.
Event: 9th Penang Island Jazz Festival
Despite the best efforts of the rain, from both the monsoon season and the fall-out from the typhoon currently in the Taiwan area, a very large crowd persevered to enjoy the first of the main-stage 'Jazz by the Beach' nights at the Bay View Beach Resort Hotel, Batu Ferringhi.
Starting around 6:30pm and going on until midnight it really was a superb event. Prior to the main event I managed to catch a couple of the fringe acts who played at the Bay View Beach Hotel and Hard Rock Hotel. First up was 'Froya', an excellent up and coming KL based band and this was followed by 'Black Lightbulb', another KL based jazz, blues and R&B band. Both were really superb and great to see if you get chance. I suspect we will be seeing a lot more of both.
The main event was truly excellent. A really varied line up of artists playing a wide range of music much of which was very different to that which many folks would associate with the the jazz genre. Highlights for me were 'Mezzotono', an Italian acapella ensemble; Madelein Bell, a powerful and talented female vocalist based in Amsterdam who was backed by the 'Hans Vroomans Trio' and the absolutely superb German based band 'Art of Fusion', a central feature of their act being the rather unique 'air-drums' pictured above.
At RM 68 per ticket this event is really good value and a full range of merchandise together with CDs from the various performers is on sale (I bought the 'Rhizomism' CD by 'Art of Fusion' - excellent - also available from iTunes) and if you missed last night's performances there is still chance to catch tonight's with a superb line up featuring 'Martin Taylor', 'Butterscotch' and 'Estudiantina Ensemble'. Ample food and drink is also on sale.
I will expand this article over the next few days with shots of each of the acts that performed but in the meantime an initial album (yet to be captioned) can be found here. Pick of Penang will be back to the Bay View for the final night tonight.
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