I generally find the postal system and services in Malaysia to be very efficient, reliable and very reasonably priced. As an example, the cost of sending mail from the UK internationally by something like registered post is exorbitant compared to charges in Malaysia.
From 1 January 2013 'Pos Malaysia' is amending its operating hours for counter operations and delivery services. The announcement regarding the changes can be found here. The hours of operation for Penang can be found here, along with operating hours in other states.
For the past 4 years I have found the postal services here quite reliable, except for twice having soemthing stolen. The new hours of operation are very convenient and I think Pos Malaysia is trying very hard to improve their services.
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